Navigating criticism at work

Due to the complexity of engineering workloads, mistakes will inevitably be made which could lead to criticism from bosses and colleagues. Whether you’re a seasoned professional or just starting your career, how you handle feedback can significantly impact your growth, productivity, and team dynamics. 

Here are 10 top tips for handling criticism better in the workplace:

1. The first step to taking criticism constructively is to reframe how you view it. Instead of seeing criticism as a personal attack, see it as an opportunity for improvement. Remember, most feedback is intended to help you grow and become better at your job.
2. When receiving criticism, it’s also crucial to listen without interrupting. Let the person finish their points before you respond. Active listening shows respect and helps you fully understand the feedback being given.
3. It can be natural to feel defensive or upset when criticised, but reacting emotionally can be counterproductive. Take a deep breath, stay calm, and focus on the content of the criticism rather than the delivery.
4. To ensure you understand the feedback, ask questions. This demonstrates your willingness to learn and shows that you are taking the criticism seriously. It can also help clear up any misunderstandings.
5. Acknowledging your mistakes is a sign of maturity and professionalism. If the criticism is valid, accept responsibility and express your commitment to improving.
6. Once you’ve understood the criticism, focus on finding solutions. Discuss ways to improve and ask for suggestions. This proactive approach shows that you are committed to personal and professional development.
7. After receiving criticism and working on the suggested improvements, follow up with the person who gave you the feedback. This shows accountability and demonstrates that you value their input.
8. Encourage a culture of continuous feedback within your team. Regularly seek feedback, not just during performance reviews, but as part of your daily routine. This approach normalises criticism and makes it easier to handle.
9. Adopting a growth mindset means seeing challenges and feedback as opportunities to grow rather than obstacles. Embrace the idea that skills and intelligence can be developed through hard work and dedication.
10. Handling criticism can be stressful, so it’s important to take care of your mental health. Engage in activities that help you relax and recharge, such as exercise, hobbies, or spending time with loved ones.

Taking criticism at work is a skill that can be developed with practice and the right mindset. By viewing feedback as an opportunity for growth, actively listening, staying composed, and taking actionable steps to improve, you can turn criticism into a powerful tool for professional development.