ICT Support Technician

Carlisle, Cumbria
£21,243+ up to 5% Bonus + Comprehensive Benefits
28 Sep 2018
19 Oct 2018
Electronics, Other, Systems

ICT Support Technician

£21,243+ up to 5% Bonus + Comprehensive Benefits


Provide comprehensive ICT support for the rail company supporting Britain’s nuclear power.

Direct Rail Services is not just another rail operator. Serving Britain’s network of civil nuclear facilities as well as major logistics businesses and passenger operators, we deliver rail transport that is safe, secure and reliable. Operating nationwide, we employ more than 400 highly trained, dedicated people who enjoy some of the best benefits in the business. You can join them.

Providing comprehensive supervision, monitoring and support for our ICT network and hardware and software resources, you will be central to our efficient operation. Every day will bring different challenges as you install and maintain systems, network architecture and telephony equipment (including VoIP), monitor backups, and create and distribute user accounts and profiles. At the same time, you will control access to files, printers, databases, email and the internet, deploy software and implement ICT change requests.

It’s an extremely involving and responsible position, demanding sound experience of administering and maintaining computer networks. Naturally you will bring in-depth knowledge of desktop operating systems, network infrastructure services (including DHCP and DNS), Microsoft Active Directory, TCP/IP and information security, and you will ideally hold Microsoft and Cisco certification (or be keen to gain this status with our support). Finally, you will possess excellent interpersonal, time management and planning skills, plus a creative yet structured approach to problem solving.

In return, we offer an unrivalled package of benefits including 34 days’ annual leave, a generous pension scheme, healthcare scheme, employee assistance programme and salary sacrifice scheme – plus career prospects that could take you anywhere.

To apply online, please visit our website.

Closing date: 4:00pm on Friday, 19th October 2018.