Royal Navy / MOD Customer Solutions Lead

BAE Systems
England, Filton, Gloucestershire
15 May 2019
29 May 2019
Jamie Meurs
Defence, Marine

Royal Navy / MOD Customer Solutions Lead

We have an opportunity for a keen and ambitious defence consultant to join our growing IS&S team in Bristol as a Royal Navy / MOD Customer Solutions Lead.

This role would ideally suit someone who understands the operational requirements and business drivers across the RN / MOD. The successful candidate will use their experience in the defence industry to strategically position BAE, conduct stakeholder management and grow opportunities for our products and services in strategic accounts. You will also support our sister companies within BAE Systems who already prosecute business within these sectors. A significant part of the role is developing and managing an emerging pipeline of business.

The role will involve managing accounts through their lifecycle, developing existing accounts and new prospective clients, understanding competitors, monitoring the market using their pre-existing network in the defence industry.

Your main responsibilities will involve:

Using your current/relevant experience of the working and organisational structures across the MOD, identify and qualify opportunities to generate growth

Creating and managing a through life Account plan for a strategic customer account or group of accounts within the Maritime Market Sector

Creating detailed monthly plans that will deliver the growth and activity required to meet the business targets

Identifying and target revenue potential within your accounts/market sector

Building a detailed understanding of the customers, markets and competitors

Making BAES Systems the supplier of choice for value added information services

Supporting the development of business planning

Forecasting and Delivery of order intake

Your skills and qualifications:

Strong stakeholder management capabilities in both a customer and internal business environment

Good understanding of the defence & adjacent/similar industries

A proven track record in delivering profitable sales growth

Experience of compiling, analysis and reporting to senior management

A track record in the UK Defence Market and in particular the Royal Navy would be highly desirable

What we're looking for in you:

Strong leadership

Teamwork & collaboration

Strong values and integrity

Expert at developing relationships, rapport and networking

Influencing, persuasion & negotiation

Location: Filton, Bristol

Grade: GG12

Salary: Dependant on skills and experience

Benefits: Our employees receive an excellent benefits package which includes a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. We also offer a range of additional benefits such as flexible working, an employee assistance programme, Cycle2work and many local and national employee discounts.

Employee Referral Scheme bonus = £500

Maritime Services

Join us and help to define the future of global maritime defence capabilities. With approximately 3,500 employees based at five UK locations and revenue of £600million, we pride ourselves on employing the best professionals around and offer significant opportunities for committed employees to learn and grow with us.

From our headquarters in Portsmouth, we are proud to support the Royal Navy in global operations. BAE Systems Maritime Services delivers end-to-end support to over 50 per cent of the Royal Navy's surface fleet. Our services include ship upgrades, repairs, dockyard facilities management and provision of combat systems training. We also develop and support the Royal Navy's complex equipment, such as radar, torpedoes and small boats.

With our international programmes and core support to the Ministry of Defence, you could find yourself working on the iconic Queen Elizabeth Class aircraft carriers, Type 45 Destroyers, Type 23 Frigates, Type 26 Global Combat Ships, Hunt Class Mine Countermeasure Vessels, Offshore Patrol Vessels, historic ships and more. Our highly skilled teams design, develop, support and maintain a wide range of complex equipment. This includes Spearfish, one of the most powerful and capable wire guided torpedoes on the market. Currently undergoing a major upgrade programme, Spearfish will soon benefit from further sophisticated advances in its homing, warheads, tactical and fuelling systems, as well an upgraded guidance link. Then there's Artisan, the 3D radar that can identify a target the size of a tennis ball, travelling at a speed of more than 2000 miles an hour more than 25 kilometres away!

Join us and the projects you'll be involved in will form the backbone of the Royal Navy for decades to come. You'll be part of something important; something you can be proud of.

BAE Systems is an equal opportunities employer. We value diversity and welcome applications from candidates from all backgrounds. We particularly welcome applications from sections of the community which are currently under-represented at BAE Systems, including women, BAME and applicants with disabilities. Please note we will not use any personal information relating to your background at any stage of the application process.

Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and/or your place of birth may limit those roles that you can perform for the organisation.

Similar jobs

Similar jobs