Technical Services Manager – Gosport

Competitive Salary & Benefits
Closing date
3 Oct 2019

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The Opportunity

A world leader in missiles and missile systems, MBDA is a multi-national group, employing 10,000 employees across Europe.  With our continuing development in the domestic and international markets, a new opportunity has arisen within our Customer Support business area, for a Technical Services Manager to ensure delivery of serviceable equipment at our primary supplier’s Gosport facility for Munition storage, maintenance and repair.
What are we looking for?
  • A broad based engineering background, preferably degree level qualified in a technical discipline, with substantial knowledge and experience of Complex Munitions
  • Strong understanding in the application of the UK MoD’s technical and logistics systems
  • Effective communication skills, both written and verbal with the ability to influence and negotiate with stakeholders across the business
  • Prioritisation and ability to deal with multiple issues on a regular basis
  • Strategic planning ofsupport work, ensuringequipment availability requirements are always met
  • The ability to embed in a customer owned environment for the long term while maintaining your MBDA identity
  • Strong stakeholder and relationship management skills
What’s in it for you?
  • Join an established team committed to delivering defence capability to the UK armed forces
  • Engage in activities across Land, Sea and Air Domain
  • Perform a pivotal role engaging with MOD Agencies, Defence Equipment and Support (DE&S) Project teams and MBDA CSS projects and Armed Forces Command delivering serviceable equipment to meet agreed demands
  • Act as MBDA’s primary point of contact within Defence Munitions (DM) Gosport, working with a high degree of autonomy
  • Opportunity to develop and improve your influencing and relationship management skills
    The Role
  • Develop, implement and own the maintenance activity for all MBDA DM Gosport equipment processing, generating plans inconjunction with the supplier, consistent with satisfying the in-service needs as defined by MBDA’s customer in the contracted requirements.
  • Embed within the DM Gosport facility and become the primary point of contact for day to day interaction for in-service munitions, launchers and associated Support and Test Equipment between DM Gosport and MBDA
  • Monitor key performance indicators (KPIs) to ensure delivery of Customer Satisfaction.
  • Deliver programmatic, logistics, and technical aspects associated with delivery of equipment storage and processing, to ensure they are progressed in a timely and controlled manner.
  • Resolve any issue impacting on DM Gosports ability to store, handle and process equipment in an expeditious manner.
  • Ensure the Support Strategy of the equipment is achievable at DM Gosport and reflected in the long term plans for the facility.
  • Periodically review all processing instructions, equipment sparing recommendations , maintenance schedules etc, to pre-empt and take appropiate action to mitigate the risk of problems arising.
  • Ensure that product technical change is understood, together with the impact on the ability to support and maintain and actions taken to address any negative impact.
  • For those munitions that are not yet in Service,support Approval to Process related activity and lead the resolution of all MBDA technical actions.
What’s great about the team?
  • Internationally integrated team of 10,000 people that establish MBDA as Europe’s leading missile and missile systems company
  • An environment of high technology that focuses on the design, development, production and through life support of highly complex weapon systems.
  • CSS team whose aim is for excellence in customer support throughout the full duration of a product’s in-service life.
Please Note: MBDA UK requires all employees to achieve and maintain SC security clearance or above without restrictions that will inhibit the individual’s ability to fulfil the requirements of the role. Your eligibility for the appropriate level of security clearance may be discussed with you during the recruitment process. Any existing clearance holders may be able to transfer clearance (subject to approval).
MBDA is committed to providing an inclusive working environment where our employees can be themselves and everyone has equal opportunity to reach their full potential. We value difference and know that a diverse community makes for greater innovation and brings a breadth of skills, experience and perspectives.
Are you a member of LinkedIn?  If so, you are invited to join our LinkedIn Group to view future MBDA UK opportunities and news.  LinkedIn Group name: Engineering UK (Defence)

MBDA, a world leader in missiles and missile systems, is a multi-national group with 10,000 employees working across France, the United Kingdom, Italy, Germany, Spain and the United States. It has three major aeronautical and defence shareholders - Airbus Group (37.5%), BAE Systems (37.5%) and Finmeccanica (25%) - and is the first truly integrated European defence company. In 2013, the Group recorded a turnover of 2.8 billion euros, produced about 3,000 missiles and added 4 billion euros of new orders to the order book which now stands at 10.8 billion euros. MBDA works with over 90 armed forces worldwide.

MBDA was created in December 2001, after the merger of the main missile producers in France, Italy and the UK. Each of these companies contributed the experience gained from fifty years of technological and operational success. The restructuring of the industry in Europe was completed with the acquisition of the German subsidiary EADS/LFK in March 2006. This further enriched MBDA’s range of technologies and products, consolidating the Group’s world-leading position in the industry.

MBDA is the only Group capable of designing and producing missiles and missile systems to meet the whole range of current and future operational requirements for the three armed forces (army, navy, air force). Overall, the Group offers a range of 45 products in service and another 15 in development.

The Group has demonstrated its ability to bring together the best skills across the whole of Europe and as a result has been chosen to lead a series of strategic multi-national programmes. These include the six-nation Meteor air superiority weapon, the Franco-British conventionally armed cruise missile, Storm Shadow/SCALP, and a family of air defence systems based on the Aster missile for France and Italy (for ground and naval based air defence) and for the UK (naval air defence for the Royal Navy’s Type 45 destroyers).

The mastery of cutting-edge technologies is not only an advantage for MBDA in successfully developing and producing new products. It is also a means of guaranteeing customers that innovations can be made to existing products during their life span in order to meet constantly changing specifications arising from increasingly complex engagement scenarios. It is precisely this combination which makes MBDA the defence sector partner of choice in many countries around the world.

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