Customs Manager

  • Location Stevenage
  • Salary Competitive Salary & Benefits
  • Hours Full-time
  • Contract Permanent
  • P8254S
  • Closing date 13th Dec 2020

Are you passionate about the defence world and advanced technology?

Would you like to develop your skills in a highly challenging environment? If so…
The Opportunity

An opportunity has arisen for an experienced Customs Manager in either Stevenage or Bolton to assist with a new and exciting project. The primary purpose of the role is to establish and oversee the customs integration process in house including growing a team of people.

What are we looking for?
  • Significant experience in technical and practical aspects of Customs
  • Knowledge of Customs systems
  • Experience in leading a customs team
  • Excellent communication skills (written and oral)
  • Ability to establish, manage and support a small team of people
  • Ability to foster and maintain excellent collaborative working relationships
  • Ability to work within a complex multiple stakeholder environment
  • Ability to work to strict and/or conflicting deadlines
  • Ability to produce professional and concise documentation
  • Lead, develop and motivate assigned resources to ensure they are aware of and capable of delivering their accountabilities and to ensure the maintenance of an effective, collaborative and supportive working climate.

What’s in it for you?
  • This is a high visibility role critical to ensure MBDA’s compliance with HMRC
  • The ability to work with the management team to grow the department
  • Ideal for someone who enjoys a challenge, and who wants to make a big impact on delivery but is able to be a self starter in the initial phase
  • Will provide you with exposure to all parts of the business, and all the equipment teams and suppliers that deliver them
  • Will provide exposure to senior stakeholders on the programme

What would you get?

*Flexible working *opportunities for career progression *paid overtime (subject to level) *great bonus scheme *comprehensive pension scheme *annual salary review *fantastic working environment and site facilities *social, charitable and sporting activities.

The Role
  • Responsible for the Company’s international customs operations and for implementing the processes, policies and procedures that ensure customs and trade compliance for all imports and exports.
  • To manage supplier relationships with Freight forwarders, customs brokers and service providers in relation to customs related topics.
  • To facilitate the ongoing achievement of business, financial and customer service metrics and relative KPI’s
  • You will be required to capture and manage Customs needs by:-
    • Bring all customs activities in-house
    • Manage, lead and grow an internal MBDA Customs team
    • Implementing any systems and process changes required
    • Ensure MBDA’s compliance with all HMRC Customs requirements
    • Build and maintain a strong relationship with HMRC and internal stakeholders

What’s great about the team?
  • Working alongside the established MBDA Shipping, Export Control and Tax Teams
  • You will be directly involved with growing the Customs Team at MBDA
  • You will be able to influence the overall approach to Customs at MBDA

MBDA is an award winning company; committed to providing an inclusive working environment where our employees can be themselves and everyone has equal opportunity to reach their full potential. We value difference and know that a diverse community makes for greater innovation and brings a breadth of skills, experience and perspectives.

We welcome applicants who are looking for flexible working arrangements. MBDA is a proud member of Working Families – the UK’s work-life balance organisation.

Follow MBDA on LinkedIn and Twitter.

Please Note: MBDA UK requires all employees to achieve the appropriate clearance relevant to the role.

If you think you'd be perfect for this role, we'd love to hear from you‎‎‎‎‎‎‎‎‎‎‏‏‎ ‎


MBDA is the only company capable of designing and producing missile systems to meet the current and future needs of the armed forces over land, sea and air. Through our expertise, we have become a trusted partner to the Ministry of Defence and work closely with the military to ensure that they have the capability they need, in order to protect our freedoms.


We share a unique responsibility that brings purpose to everything we do.

We work with purpose, knowing that every advancement provides better, smarter and more effective defence capabilities to our home nations and their allies. Whether you are Lead Engineer or Business Support Officer, your work is vital in ensuring that our armed forces have the equipment they need, when they need it.
" At MBDA you always have to bear in mind that we are all a part of a very important process that defends our freedoms. "

Supportability Engineer, Customer Support and Services.


With over 60 years combined experience through our predecessor companies and over 10,000 employees across Europe and the USA, we are trusted suppliers of missile and missile systems to the defence sector.

We work with purpose, knowing that every advancement provides smarter and more effective equipment for the armed forces over land, sea and air.


We value difference.

Our work has a far-reaching impact, and we all make a difference every day. Our values-led culture welcomes a diversity of skills, experience and perspectives, where everyone has the opportunity contribute, grow and succeed.

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