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Materials Perceived Quality Leader

Jaguar Land Rover
£42000 to £52000 per year
Closing date
12 Aug 2022

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Automotive Industry
Job Type
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Job Details

Job description:

What to expect

This role will aim to enhance the customer experience through the design, development, measurement and balance of customer attributes for Jaguar Land Rover vehicles

Materials Quality is a sub-attribute of Perceived Quality and works to represent our customers' expectations for all surface materials which can be seen and interacted with on our vehicles. PQ is one of the 23 attributes in the JLR business and is part of the Body & Chassis Engineering organisation. PQ is the level 1 attribute and includes both Crafted Quality and Materials Quality level 2 attributes. We work to be the voice of the customer and to exceed their expectation of both Material and Crafted Quality.

Key Accountabilities and Responsibilities

Competitor vehicle benchmarking to identify materials used and research new market trends. Development of standards and processes to support the delivery of Materials Perceived Quality on programmes.Leading process activities to drive the Materials Perceived Quality requirements into future JLR vehicles.Support programme Design Colour & Material Reviews in conjunction with PQ PAT Leaders.Work closely with Engineering CoC teams in defining solutions to provide best in class Materials Perceived Quality * Work closely with Design C&M and Materials Engineering to confirm the ability of new materials to deliver the Material Perceived Quality requirements
* Undertake any other work as directed by their line manager in connection with their job as may be requested.
Work closely with PQ team to help identify lessons learnt and process improvements.

What you'll need

Knowledge, Skills and Experience

* Previous experience of leading a process with cross-functional stakeholders to drive results.
* Ability to understand and engage different stakeholders from around the business.
* Ability to work closely and support team colleagues on different vehicles nameplates.
* Ability to present data & issues to a varied audience.
* Experience of Problem Resolution using structured approaches.
* Ability to manage risks and issues.
* Negotiation and adaptability skills.
* Relevant degree or equivalent experience preferred.
* An individual with the capability to combine a short term, pragmatic focus with medium term planning.


Experience in Attribute delivery, Customer research, Engineering Quality, Design Colour & Materials, Interior component manufacturing


Innovative. Trusted. Pioneering. These three qualities have always summed up Jaguar Land Rover. They have been encapsulated within the performance, luxury and excellence of all our products. They are what every person working for us lives and breathes.

We have been automotive industry pioneers for more than six decades. Jaguar debuted in 1935. Land Rover made its celebrated entrance in 1948.

From then until now, we have been at the forefront of technical innovation in all areas of vehicle development. Through our revolutionary technologies, performance and craftsmanship, we have pushed the boundaries of what the industry considers possible over and over again. Our efforts have led to some of the most iconic nameplates ever to grace the road.

With an ever-evolving history and exhilarating future, this is the place to drive your pursuit for success. This is where you'll push the boundaries of your potential. This is where you'll put excellence in motion.

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