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Customer Support and Services Graduate Engineer 2023

Employer
MBDA
Location
Stevenage
Salary
Competitive
Closing date
23 Oct 2022
Reference
R10346
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Job Details

MBDA Missile Systems - Together. For the Future of Defence.

Customer Support and Services Graduate Engineer

Customer Support and Services (CSS) is the MBDA customer facing organisation working with the RAF, Army and Royal Navy. We ensure our products are ready for action when required!

We have overall responsibility for the definition, development and delivery of support and service packages for all MBDA products, with the aim of continually being able to meet our customers' requirements.

Within this department you will see work right the way from concept phase through to disposal of a product - you'll even have opportunity to influence the design of what we produce to ensure it is supportable through its life!

Our Customers are incredibly important to us and you will be on hand to ensure that their requirements are met and the reputation of MBDA continues to prosper.

What's the opportunity?

The diverse nature of CSS means that there is the opportunity to work in very different roles and gain a broad understanding of the company, its products and our customers.
  • Design and developing the support solution
  • Investigate and resolve customer raised problem reports
  • Delivering specific engineering tasks
  • Running equipment workshops with RAF, Army, Royal Navy Users, Develop Technical publications and training
  • Assist in repairs which could be on-ship, at Customer premises or back at MBDA, there are plenty of chances to get out of the office and hands-on with equipment!

You will complete 3 x 6-month placements in areas of CSS;
  • Supportability engineering - work in a development team on a new product.
  • Support engineering - work on a product currently in-Service with a Customer
  • Support Services - work with the Field Support & Training/Technical Publications/Supply teams.

A final placement can be in a department external to CSS; Engineering, Business or even external to MBDA, e.g. a secondment to the Ministry of Defence, a sub-contractor or even a defence think tank.

Entry Criteria, Salary and Benefits
  • Degree qualified (minimum 2.2) in physics, engineering, manufacturing, mathematics or a related subject.
  • Have an interest in the lifecycle of products.
  • Enjoy solving exciting problems with innovative ideas.
  • Comfortable working with people from different fields and looking for a job where every day is different.
  • £30,000 starting salary plus £3,000 joining bonus
  • Pension Scheme
  • Access to range of employee discounts including Dining and Lifestyle discounts subsidised gym membership and more

Why choose us?

MBDA is an award winning company; committed to providing an inclusive working environment where our employees can be themselves and everyone has equal opportunity to reach their full potential. We value difference and know that a diverse community makes for greater innovation and brings a breadth of skills, experience and perspectives.

We're here to help and want to ensure you have a positive experience throughout our recruitment process. We recognise that everyone is unique and we encourage you to speak to us should you require any advice, support or adjustments.

MBDA is a proud member of Working Families - the UK's work-life balance organisation. We welcome applicants who are looking for flexible working arrangements.

We understand that flexibility benefits our people, our teams and our business; wherever possible we will seek to accommodate a blended approach to on-site and remote working.

Follow us on LinkedIn (MBDA), Twitter (@MBDAcareers), Instagram (lifeatMBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.

Please Note: MBDA UK requires all employees to achieve the appropriate clearance relevant to the role.

#LI-DNI

#LI-DNI

Company

Together. For the future of defence.

We work with purpose, knowing that every advancement provides better, smarter and more effective defence capabilities to the UK and their allies. Regarded as one of the most trusted suppliers of defence solutions in Europe, we have a relationship with the UK military spanning back over 70 years.

Whether it’s designing a future concept for the British Army, managing the procurement of a missile component or harnessing their expertise in software in order to integrate one of our products on to the newest fighter jet, all of our employees are a part of delivering a more secure tomorrow.

In addition to being the only defence company on Glassdoor's Best Places to Work 2022 list, MBDA are also recognised nationally with three Investors in People Gold Awards (People, Apprenticeships, and Wellbeing), a top 10 finisher on the Best Big Companies to Work For 2022 league tables.   

For the latest vacancies, employer updates and stories from our people, make sure to visit and bookmark our MBDA UK Careers site.

Our Values 

Our values are at the core of everything we do and shape the culture of our organisation. No matter what role, our people from leadership to entry-level encompass these values knowing that they are working towards the same common goal, sharing a bigger purpose in order to protect national security and enable strategic independence.

Through promoting change with Innovation, taking ownership through Commitment, building trust through Integrity, inspiring others through Passion and encouraging collaboration through Team Spirit, we have created a place where people feel connected with each other and valued in our community.

 

 

Find Us
Website
Telephone
01438754500
Location
6 Hills way
Stevenage
Hertfordshire
SG1 2DA
United Kingdom
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