WHAT TO EXPECT
As an EV Charging Installations Product Owner, you will be responsible for the commercial and delivery aspects of home charging installations product within the EV Charging area. You will support the development & delivery of projects and their interdependencies in support of the wider Electrification Services strategy.
The role will involve the identification, planning and co-ordination of specific projects relating to the provision of the installation of EV home charging solutions for Jaguar Land Rover customers. This is a highly collaborative role; your project skills will mean you have the ability to work directly with stakeholders and support the delivery of relevant projects from conception to launch.
The role will also require in-life management of the services delivered including performance reporting and management of service improvement plans with key stakeholders. The individual will work with Jaguar Land Rover's external partners, internal and regional teams to ensure the services provided give the highest levels of customer confidence.
Key Accountabilities and Responsibilities
As an EV Charging Installations Product Owner, you will support the definition and delivery of a robust EV home charging installation product solutions, across multiple national and international geographies. Ensuring that the operating model, service levels, resources and cost-base are fit for purpose to support these solutions. You will deliver EV charging projects for home installations, utilising product and project management techniques to ensure the successful delivery of planned outcomes that align to the strategic business objectives of the Electrification Services function.
WHAT YOU'LL NEED
The ideal candidate will be an individual, who can work independently when required, is results driven, demonstrating tenacity, drive and perseverance with the ability to deliver operational plans in a complex, highly demanding environment. You will be an individual with the capability to combine a short term, pragmatic focus with longer term planning. You will be resilient and an enthusiastic person, who responds constructively to new ideas and inputs, as well as an effective team player, actively supports team members. You will always be putting our customer needs at the fore of your delivery.
Knowledge, Skills and Experience
Previous experience in a similar role in Product or Project Management with a track record of delivery
Customer experience mind-set
Demonstrate enthusiasm, and the ability to communicate and influence delivery of products and services in a cross-functional team
Proven track record for partner alignment, influencing product and services roadmaps
Analytical skills to identify how one issue can impact on another and put in place the required interventions through support or from own knowledge base
Experience in creating and presenting complex data & issues to a varied audience
Ability to handle high degree of complexity and manage multiple workstreams
Excellent team player, able to interact cross-functionally at different levels within the business
Ability to work in a matrix organisation and to influence others outside of the local home charging team
Experience of collaborative cross functional team working
Good MS Office suite: Word, PowerPoint and Excel
Strong commercial and technical awareness of the vehicle Electrification business or an EV charging/installation business
Knowledge of global EV home charging market, in particular; EVSE, infrastructure, market structures, OEM activity and regulatory backdrop.
Comfortable developing business propositions based on market data, commercial KPIs and customer insights
Understanding in developing propositions from customer insight stage through to marketing and retail deployment.
Familiarity of electronic hardware, firmware and software development processes
Experience of delivering projects within the automotive sector
Knowledge of Agile methodology and its application into Product and Service roadmaps
Relevant degree or equivalent experience preferred