WHAT TO EXPECT
The role is to support the development and advancement of new markets through the construction of a global supply chain network, and also support the commencement of production vehicles outside Europe and UK, in turn making Jaguar Land Rover a truly global player. The Export & Shipping function sits within the Export Sales Centre and is critical to facilitating the collection and export of goods, as well as creating detailed and compliant documentation for import by our overseas customers/production plants.
The Supervisor position requires knowledge of export processes and regular communication with external stakeholders downstream (including freight companies, logistics service providers and customs brokers and customer departments), as well as a degree of interaction with upstream departments within Jaguar Land Rover. In this role, you will be expected to manage the E&S Team and the provider's E&S Team indirectly - supporting the E&S and broader team when required.
You wil need to ensure processes, desktop procedures and ensure that work instructions are followed - as well as ensuring that E&S activities are carried out in a compliant manner and reporting KPIs to management
WHAT YOU WILL NEED
In this role, you will be required to liaise with customers in a professional and competent manner, work accurately and efficiently to departmental processes, to ensure that system shipping exactly corresponds to physical shipments made each day and manage large data sets in xls and SAP (latter desirable). You will also be required to liaise with LLPs (lead logistics providers), customs brokers, carriers and forwarders and will also need to work with TD teams to coordinate data and customer documentation requirements and timely execution of exports.
Other duties also include, but are not limited to:
* Processing the majority of standard production and pre-production air freight and sea freight shipping requests.
* Highlighting opportunities for optimising and improving program.
* Having an awareness of how export IT systems work and know how to respond in the event of system failure.
Carrying out ad hoc requests as required.Seeking to use Continuous Improvement tools to challenge our Internal Process and those of our 3PL.
Knowledge, Skills and Experience:
Understanding of logistics and export processesA proven record in use of CI toolsHas international trade experience, preferably within import, export or customs complianceAbility to learn quickly.Capable of effective prioritisation.Capable of challenging the norm and influencing stakeholdersGood Microsoft Office skills (Excel/ Word), as well as a basic knowledge of SAP or similar desirableAble to be responsible for own targets and fulfilling themAble to work under time pressureWork effectively in a team to ensure departmental targets are achieved.Able to stick to reporting deadlines
Has affinity with numbers and large data volumesAble to be flexible and respond positively to changeFamiliar working within a logistics environmentStrong experience of Warehouse functions and activity