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Customer Support & Services UK Future Portfolio Enabler Lead

Closing date
3 Dec 2022
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Job Details

MBDA Missile Systems - Together. For the future of defence.
Salary: (dependent on experience + bonus + benefits)

Hybrid working pattern: Where possible, we will seek to accommodate a blended approach to on-site and remote working - such as 1-2 days per week in the office / with Customers

The opportunity:

As part of the Future Portfolio Assessment Phase, we are looking for a self-motivated individual to lead the definition of the future operating model of In-Service Support. Working jointly with our Customer community and interfacing into many areas of MBDA, this is a key enabler to align Support (under CSS UK) with MBDA strategic Future Portfolio offering. If you want to drive the future direction of the through life management strategy for our products in a dynamic and motivated customer facing environment, then this role may be for you.

What we're looking for from you:
  • We are looking for a self-motivated, team player who has a willing, helpful attitude and a calm professional manner.
  • Capability to proactively network, build trusting relationships, virtual teams and positively influence.
  • You will need to be able to analyse inputs and views from multiple stakeholders.
  • You will need to be persuasive to encourage others to help you deliver your objectives.
  • You will have familiarity with multiple facets of the CADMID lifecycle, either through direct working or interfaces into those areas
  • General business and financial awareness
  • You will have experience in management of tasks and delivery of the same
  • Ideally you will have experience of leading and being responsible for delivery of a package of work

What to expect:
  • Opportunity to demonstrate your ability to influence and delivery strategic change in an increasingly important sector of MBDA.
  • Understand the scope of In-Service Support as a key phase of the CADMID lifecycle, and to understand the corresponding scope of work undertaken within CSS UK and how that relates to the rest of MBDA.
  • Opportunity to work very closely and develop strong working relationships with the Customer Community
  • You will work with many areas of MBDA to help shape the future direction of In-Service Support
  • Develop a clear understanding of emerging technologies to better satisfy CSS UK business needs
  • Understand how CSS UK and the UK Portfolio work together, understand the impact of Incremental Acquisition and play a role in the shaping and delivery of Dynamic Stockpile Management

We offer opportunities for career progression, paid overtime (subject to level), bonus scheme, comprehensive pension package, annual salary review, collaborative working environment and excellent on-site facilities.

We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. We also welcome applicants who are looking for flexible working arrangements.

Follow us on LinkedIn (MBDA), Twitter (@MBDAcareers), Instagram (lifeatMBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.

Please Note: MBDA UK requires all employees to achieve appropriate clearances.


Together. For the future of defence.

We work with purpose, knowing that every advancement provides better, smarter and more effective defence capabilities to the UK and their allies. Regarded as one of the most trusted suppliers of defence solutions in Europe, we have a relationship with the UK military spanning back over 70 years.

Whether it’s designing a future concept for the British Army, managing the procurement of a missile component or harnessing their expertise in software in order to integrate one of our products on to the newest fighter jet, all of our employees are a part of delivering a more secure tomorrow.

In addition to being the only defence company on Glassdoor's Best Places to Work 2022 list, MBDA are also recognised nationally with three Investors in People Gold Awards (People, Apprenticeships, and Wellbeing), a top 10 finisher on the Best Big Companies to Work For 2022 league tables.   

For the latest vacancies, employer updates and stories from our people, make sure to visit and bookmark our MBDA UK Careers site.

Our Values 

Our values are at the core of everything we do and shape the culture of our organisation. No matter what role, our people from leadership to entry-level encompass these values knowing that they are working towards the same common goal, sharing a bigger purpose in order to protect national security and enable strategic independence.

Through promoting change with Innovation, taking ownership through Commitment, building trust through Integrity, inspiring others through Passion and encouraging collaboration through Team Spirit, we have created a place where people feel connected with each other and valued in our community.



Find Us
6 Hills way
United Kingdom
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