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Senior Communication and Engagement Manager

Reading, Berkshire, England
£51600 - £77400 per annum + Car allowance & Performance related bonus
Closing date
22 Mar 2023

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Job Details

About the Role

Base Location: One of our SSEN offices or depots around our Southern Network area which includes; Reading, Oxford, Swindon, Portsmouth, Yeovil.

Salary: £51,600 - £77,400 + car / car allowance + performance-related bonus + a range of benefits to support your finances, wellbeing and family.

Working Pattern: 18 Month Fixed Term Contract | Full Time | Flexible First options available

SSEN is looking to recruit a Senior Communication and Engagement Manager in our Southern License area. The primary purpose of the role is to develop, implement and report on the Communication and Engagement Delivery Plans supporting key business change programmes within Customer Operations, undertaking effective engagement that supports the delivery of the South Electric Power Distribution (SEPD) Customer Operations operating model.

In undertaking this role, the Communication and Engagement Manager is required to undertake cross-business co-ordination and leadership within Distribution such that all staff are supportive of, and active participants in key behavioural change programmes.

- Design, plan and execute internal communications and engagement strategy aligned to our high-profile projects that have large scale impact on our employee experience.

- Create and deliver a rhythm of regular engagement sessions that are interactive and provide opportunities for two-way conversations and supports delivery of key programme milestones.

- Influence key stakeholders on communication best practice and be a leading voice to champion our effective and engaging communication strategies.

- Identify opportunities for improving standards and tactics through analysis of employee sentiment data.

- Provide regular reports to the functional Directors on activity along with recommendations to improve the quality of engagement activity.

What do I need?

To be considered for this role, we would love you to have:

- A demonstrable knowledge and experience of developing, implementing and maintaining engagement delivery plans and supporting communication strategies.

- Experience as similar communications manager or engagement manager including the delivery of engagement and communications strategies supporting behavioural change, strategic business improvement and transformation.

- Analytical and problem solving, able to consider the 'bigger picture' and long-term goals in assessing an issue and recommending a solution.

- Excellent communication skills (verbal and written) with the ability to engage internally across all levels of the business and externally with the broad stakeholder community.

- A demonstrable understanding of the energy or utility sector.

About our Business

SSEN Distribution powers 3.8 million homes and businesses in communities across central southern England and the north of Scotland. Our team of more than 3,500 people keep customers connected to a safe and reliable supply of electricity whilst developing the flexible networks that are vital to achieving net zero. By enabling a smarter, more resilient electricity network we're ensuring our local communities continue to receive the power they need, both now and in the future. We are consistently investing and innovating to improve network resilience and future-proof power supplies for life's changing demands, from rolling out large scale EV charging schemes to supporting small community generation projects.

What's in it for you?

We offer an excellent package with 34 days annual leave entitlement. Enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.

As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all protected characteristics and commit to providing any reasonable adjustments you need during the application, assessment and upon joining SSE. Search for 'Inclusion & Diversity at SSE' to find out more.

What happens now?

All applications should be made online, and I'll be back in touch after the vacancy closing date to let you know the outcome.

If you would like to discuss any working flexibly requirements or adjustments you may require throughout the recruitment and selection process, please contact Jim on 01738 341541

Before commencing your role with SSE, you'll need to complete our pre-employment screening process. This will consist of a criminality and credit check.


We are driven by our purpose: to provide energy needed today while building a better world of energy for tomorrow.

We are a leading generator of renewable electricity and one of the largest electricity network companies in the UK.

We develop, own and operate low carbon infrastructure to support the zero-carbon transition.  This includes onshore and offshore wind, hydro power, electricity transmission and distribution grids, and efficient gas-fired generation, alongside providing energy products and services for businesses, and we have interests across Great Britain and Northern Ireland, Republic of Ireland, Japan, Spain, Portugal, Denmark and Poland.

Our twin focus of practicality and inspiration is a strategy that has seen us through more than 70 years.

We are UK listed, employing 10,000 talented and skilled people and are real Living Wage and Fair Tax Mark accredited.

Because we’re SSE, and we’re for a better world of energy – for everyone.


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