Account Manager

About the Role

Base Location: Berkshire, West London, Hampshire, Wiltshire, Oxfordshire, Buckinghamshire or East Sussex

Salary: £42,691 - £49,626 and a range of other benefits to support your family, finances and wellbeing.

Working Pattern: Permanent | Full Time | Flexible First options available

Our Connections Contract team known internally as Account Managers are responsible for ensuring all Major Connection Contracts are produced to a high standard, and in line with our Guaranteed Standards.

As part of this team, you'll manage your own portfolio of Connections customers, providing an effective service to each, managing their expectations and assisting them with any queries they may have.

You'll also liaise with a range of stakeholders, such as internal Design Managers and external regulation and legal bodies to ensure information is up to date and accurate, whilst ensuring compliance is maintained throughout.

Key responsibilities in this role will include:

- Managing a portfolio of major connections customers.

- Preparation and management of commercial connections contracts.

- Managing relationships and communication with key industry bodies.

- Understanding customer requirements whilst managing.

- Managing internal relationships within the organisation acting as the voice of the customer.

What do I need?

To be considered for this role, we would love you to have:

- Relevant commercial contracts experience.

- An understanding of the regulatory environment in which we operate.

- A track record of problem solving and challenging established process.

- Experience in managing stakeholder and customers involved in large financial transactions.

- Excellent organisational skills which facilitates meeting deadlines.

About our Business

SSEN Distribution powers 3.8 million homes and businesses in communities across central southern England and the north of Scotland. Our team of more than 3,500 people keep customers connected to a safe and reliable supply of electricity whilst developing the flexible networks that are vital to achieving net zero. By enabling a smarter, more resilient electricity network we're ensuring our local communities continue to receive the power they need, both now and in the future. We are consistently investing and innovating to improve network resilience and future-proof power supplies for life's changing demands, from rolling out large scale EV charging schemes to supporting small community generation projects.

What's in it for you?

An excellent package with 34 days holiday entitlement, enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.

As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application, assessment and upon joining SSE. Search for 'Inclusion & Diversity at SSE' to find out more.

What happens now?

All applications should be submitted online, and I'll be back in touch after the vacancy closing date to let you know the outcome.

If you would like to discuss any working differently requirements or adjustments you may require throughout the recruitment and selection process, please contact / 01738344051.

Before commencing employment with SSE, you'll be required to fully complete our pre-employment screening process consisting of a basic criminal records and credit check.