NS Application Support Engineer (Bristol)

App Support Engineer

The team carries out a mixture of application development and support within a sensitive operational area of a national Law Enforcement Agency.

We don’t expect people to have all the skills listed, training can be provided. These roles would suit individuals with a passion to keeping the UK safe from serious and organised crime, and who are seeking a varied technical support and application development career in a customer facing environment. Due to the sensitive nature of the work, a high security clearance is required.

Our core responsibility is to maintain and support mission critical applications and data delivery services. Additional responsibilities can range from designing and building bespoke applications to solve complex problems and assisting the customer team with troubleshooting and resolving infrastructure issues.

We support and develop a wide range of applications deployed across Windows and Linux. Individual responsibilities include:

• Incident management

• Application design and development

• Site reliability (observability, alerting, high-availability, self-healing systems etc.)

• Database administration

• Infrastructure provisioning

• Process automation

This variety of applications provides exposure to a highly varied set of technologies including but not limited to:

• Oracle DB

• Docker (with Docker Swarm)

• Elastic Stack

• Typescript/React/Node

• Go

• Prometheus/Grafana

• ESRI Maps

• Ansible

• Jenkins

This team is critical and requires each member to be committed to helping the customer have the technology required to support them in achieving their missions.

This role is part of our National Security business, where we develop operational solutions and deliver mission-critical services to Law Enforcement Agencies and Government departments. Our dedicated engineers and business consultants form multi-disciplinary teams, working together to provide a variety of solutions that help to prevent, protect and pursue criminals involved in serious and organised crime, enhance operational capabilities and deliver digital transformation programmes. Our work is a mix of remote working with some travel to various LEA sites around the UK. We need proactive, solution finding individuals with a can do attitude to join our teams to help solve some of the most difficult challenges so even if this role isn’t a perfect fit we’d still love to hear from you!

Life at BAE Systems Digital Intelligence

We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we’re working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being.

Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential.

About BAE Systems Digital Intelligence

BAE Systems Digital Intelligence is home to 4,800 digital, cyber and intelligence experts. We work collaboratively across 16 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments.

Launched in 2022, Digital Intelligence is part of BAE Systems, and has a rich heritage in helping to defend nations and businesses around the world from advanced threats.