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Voltage Complaints Technician

Swindon, Wiltshire, England
£31339 - £35892 per annum
Closing date
19 Dec 2023

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Voltage Complaints Technician

About the Role

Base Location: Oxford, Swindon, Andover or Melksham

Salary: £31,339 - £35,892 + a range of other benefits to support your family, finances, and wellbeing.

Working Pattern: Permanent | Full Time

SSEN are looking for a Voltage Complaints Technician to be based in either our Oxford, Swindon, Andover, or Melksham depots. The successful candidate will need to:

- Demonstrate safety as the number one value throughout all aspects of work.

- Respond to customer enquiries regarding continuity of supply, keeping the customer at the heart of all solutions.

- Operate on the electricity network, monitoring its performance and delivering works to resolve technical issues.

- Ensure all work is delivered in line with operational standards and ESQCRs.

- Contribute to SSEN's progress toward a Net Zero world.

What do I need?

To be considered for this role, we would love you to have:

- Operational electrical experience; with a DNO is ideal but not necessary.

- Experience and/or qualification in health and safety (IOSHH).

- City and Guilds 2339, EUSR and Street Works.

- Experience with problem-solving and delivering solutions.

- A commercial understanding of RIIO ED2.

About our Business

SSEN Distribution powers 3.8 million homes and businesses in communities across central southern England and the north of Scotland. Our team of more than 3,500 people keep customers connected to a safe and reliable supply of electricity whilst developing the flexible networks that are vital to achieving net zero. By enabling a smarter, more resilient electricity network we're ensuring our local communities continue to receive the power they need, both now and in the future. We are consistently investing and innovating to improve network resilience and future-proof power supplies for life's changing demands, from rolling out large scale EV charging schemes to supporting small community generation projects.

What's in it for you?

An excellent package with 34 days holiday entitlement, enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.

As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application, assessment and upon joining SSE. Search for 'Inclusion & Diversity at SSE' to find out more.

Next Steps

All applications should be submitted online, and I'll be back in touch after the vacancy closing date to let you know the outcome.

If you would like to discuss any working differently requirements or adjustments you may require throughout the recruitment and selection process, please contact Robert on 01738 341105.

Before commencing employment with SSE, you'll be required to fully complete our pre-employment screening process consisting of a basic criminal records and credit check.


We are driven by our purpose: to provide energy needed today while building a better world of energy for tomorrow.

We are a leading generator of renewable electricity and one of the largest electricity network companies in the UK.

We develop, own and operate low carbon infrastructure to support the zero-carbon transition.  This includes onshore and offshore wind, hydro power, electricity transmission and distribution grids, and efficient gas-fired generation, alongside providing energy products and services for businesses, and we have interests across Great Britain and Northern Ireland, Republic of Ireland, Japan, Spain, Portugal, Denmark and Poland.

Our twin focus of practicality and inspiration is a strategy that has seen us through more than 70 years.

We are UK listed, employing 10,000 talented and skilled people and are real Living Wage and Fair Tax Mark accredited.

Because we’re SSE, and we’re for a better world of energy – for everyone.


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