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Automation Business Analyst

Glasgow, Scotland / Reading, England, Berkshire / England, Havant, Hampshire
Closing date
11 Dec 2023

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Job Details

Base Location:Flexible, however our preference is that you will be based in one of our key UK or Ireland sites, which includes but is not limited to:- Glasgow, Perth, Aberdeen, Inverness, Reading, Havant, Belfast or Dublin.

Salary: £33,500 - £50,000 + performance-related bonus + a range of benefits to support your finances, wellbeing and family.

Working Pattern: Permanent | Full Time | Flexible First options available

SSEs ambition is to become an upper quartile Digital business. To help achieve this, SSE are creating an Automation Centre of Excellence to automate repetitive tasks, reduce risk, and drive capacity generation for our employees to help them accelerate the delivery of SSEs Net Zero Plan.

In this role you will be responsible for the identification, analysis, delivery, and benefits realisation of automation opportunities across SSE. This will require working with different corporate functions and businesses, each with their own processes and perspectives.Initially, you will work alongside the Automation team to take these automations from conception to completion.

You will be orchestrating backlog refinement meetings with developers to decompose work into manageable segments, ensuring backlog items are "Ready to play". Arranging and hosting meetings and workshops with key stakeholders to comprehensively understand and document their requirements, while assessing the suitability of automation solutions. Collaborating with the Automation Lead on upcoming and ongoing initiatives, emphasising business value, effort, complexity, and priority, supported by data-driven insights. Actively cultivating relationships with diverse business departments, scouting potential automation opportunities, and promoting an "Automation First" mindset across the organisation.

Key Accountabilities

Business Analysis

Lead the collection and analysis of information on new and existing processes and services in order to understand pain points and develop recommendations for process automation.

Requirements Gathering & Management

You will be developing and managing product roadmaps and backlogs which supports the prioritisation and delivery of automations across SSE. This will involve developing robust requirements, user stories and delivery plans.

Benefits Tracking & Realisation

As part of ongoing automations, ensure that effective impact and benefits analysis are conducted to enable the department to accurately measure and track the effectiveness and value of anticipated benefits.

Digital Transformation

Support delivery of a wide range of digital transformation initiatives across the Automation Centre of Excellence. This includes process improvement and the introduction of new intelligent automation capability.

Stakeholder Management

Establish positive and productive relationships with stakeholders across SSE, able to communicate clearly and effectively to engender trust and buy-in throughout programme delivery.


Provide "hands on" support developing and implementing tools such as Apps and Sharepoint content to facilitate fast delivery of initiatives

What do I need?

To be considered for this role, we would love you to have:

  • Have the ability to breakdown a complex end-to-end process to identify improvement opportunities.
  • An ability to communicate clearly and concisely, in written and verbal format.
  • Lead the organising and facilitation of workshops.
  • Requirements gathering and analysis.
  • Writing any of the following: business cases, options papers, or cost/benefits analyses, or something similar.
  • Desirable Skills / Experience

  • Experience of automation platforms, such as Microsoft Power Platform, UiPath, Blue Prism would be beneficial, but not essential
  • Experience of Robotic Process Automation (RPA)
  • Working with a software team or in an Agile environment
  • What's in it for you?

    We offer an excellent package with 34 days annual leave entitlement. Enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.

    As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all protected characteristics and commit to providing any reasonable adjustments you need during the application, assessment and upon joining SSE. Search for 'Inclusion & Diversity at SSE' to find out more.

    What happens now?

    All applications should be made online, and I'll be back in touch after the vacancy closing date to let you know the outcome. If you would like to discuss any working flexibly requirements or adjustments you may require throughout the recruitment and selection process, please contact / 01738344763

    INTERNAL: As a courtesy, please let your current line manager know you are applying.




    We are driven by our purpose: to provide energy needed today while building a better world of energy for tomorrow.

    We are a leading generator of renewable electricity and one of the largest electricity network companies in the UK.

    We develop, own and operate low carbon infrastructure to support the zero-carbon transition.  This includes onshore and offshore wind, hydro power, electricity transmission and distribution grids, and efficient gas-fired generation, alongside providing energy products and services for businesses, and we have interests across Great Britain and Northern Ireland, Republic of Ireland, Japan, Spain, Portugal, Denmark and Poland.

    Our twin focus of practicality and inspiration is a strategy that has seen us through more than 70 years.

    We are UK listed, employing 10,000 talented and skilled people and are real Living Wage and Fair Tax Mark accredited.

    Because we’re SSE, and we’re for a better world of energy – for everyone.


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