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Field Support Representative (Maritime)

£38,000 to £50,000
Closing date
22 May 2024

Job Details

We have a unique opportunity for a hands-on engineer to work as a Field Support Representative for MBDA's range of Maritime weapon systems. In this role, you will be responsible for providing technical support to our naval customer! This role will involve a long-term secondment to Plymouth

Job Title: Field Support Representative (Maritime)

Salary: Circa £ 38,000 to £50,000 depending on experience

Location: Stevenage (we may be able to offer a relocation package for this role)

Dynamic (hybrid) working: 2 to 3 days per week on-site, due to workload classification

Security Clearance: British Citizen or a Dual UK national with British citizenship .

Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team.

The opportunity:

A fantastic opportunity to work as a Field Support Engineer within a ‘Contractor's Working Party', at the Customer's location, in the UK or overseas.
  • Respond to Technical Queries from the Customer in a reasonable and timely manner.
  • Initiate and implement process and technology improvements to deliver Continuous Improvements in MBDA Quality and product availability.
  • Ensure all necessary tools and equipment are available for use or perform timely replacement and or calibration to secure minimal disruption.
  • Assist other organisations with information and technical support regarding Company Products during Support, Installation, and Commissioning activities, at the Customer's location.
  • Be sensitive and appropriately responsive to the UK and any Export customer's local culture, behaviour, and requirements.

What we're looking for from you:
  • You need to be a practical ‘hands on' engineer willing to work with the Missile System Designers, the MOD and the Royal Navy.
  • Possess strong interpersonal skills as you will need to be able to work with a variety of people and while maintaining a willing, helpful attitude and a calm professional manner, even when things are changed at the last minute.
  • Sound knowledge of the MOD structure and engineering processes whilst keeping yourself up to date in the relevant technical areas.
  • Be flexible and adaptable in your work, with the capacity to gain proficiencies in (and support) multiple products.
  • You may be required to lead a Contractor's Working Party.
  • Be able to undertake physical aspects of the role (work at heights, confined spaces etc.)
  • Experience in the naval air defence environment and working with a Trials Team (beneficial).
  • Maintain accurate and thorough reports and records of all field support activities.

Interested? Click Apply Now!

Our company:

MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom.

What we can offer you:
  • Company bonus: Up to £2,500 (based on company performance and will vary year to year)
  • Pension: maximum total (employer and employee) contribution of up to 14%
  • Overtime: opportunity for paid overtime
  • Flexi Leave: Up to 15 additional days
  • Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave. Enhancements are available for paternity leave, neonatal leave and fertility testing and treatments.
  • Facilities: Fantastic site facilities including subsidised meals, free car parking and much more...
  • Training and Development: Excellent career progression, training and career development opportunities

Our Business:

We respect new perspectives and experiences, and we value our collaborative ways of working. We are committed to growing and supporting diversity in our workforce and ensuring everyone has an equal opportunity to reach their potential. MBDA is proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity and more...

We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. We also welcome applicants who are looking for flexible working arrangements.

Follow us on LinkedIn (MBDA), Twitter (@MBDAcareers), Instagram (lifeatMBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.


Together. For the future of defence.

We work with purpose, knowing that every advancement provides better, smarter and more effective defence capabilities to the UK and their allies. Regarded as one of the most trusted suppliers of defence solutions in Europe, we have a relationship with the UK military spanning back over 70 years.

Whether it’s designing a future concept for the British Army, managing the procurement of a missile component or harnessing their expertise in software in order to integrate one of our products on to the newest fighter jet, all of our employees are a part of delivering a more secure tomorrow.

In addition to being the only defence company on Glassdoor's Best Places to Work 2022 list, MBDA are also recognised nationally with three Investors in People Gold Awards (People, Apprenticeships, and Wellbeing), a top 10 finisher on the Best Big Companies to Work For 2022 league tables.   

For the latest vacancies, employer updates and stories from our people, make sure to visit and bookmark our MBDA UK Careers site.

Our Values 

Our values are at the core of everything we do and shape the culture of our organisation. No matter what role, our people from leadership to entry-level encompass these values knowing that they are working towards the same common goal, sharing a bigger purpose in order to protect national security and enable strategic independence.

Through promoting change with Innovation, taking ownership through Commitment, building trust through Integrity, inspiring others through Passion and encouraging collaboration through Team Spirit, we have created a place where people feel connected with each other and valued in our community.



Company info
6 Hills way

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