Operational Technology Support Regional Engineer
Permanent & Full time
As Operational Technology Support Regional Engineer, you’ll play a key role in our Operational Technology team, providing a support service for the resolution of all related incidents and problems. You’ll have a large number of extremely diverse systems to support, and will need to be confident with in-depth investigations. In this role, you will be accountable for the resolution of faults within a defined SLA, while balancing the demands of multiple clients and ensuring excellent customer service at all times. You’ll need to manage your own workload and priorities effectively, and adhere to UU Health and Safety policies. There is also a requirement to participate in 24/7 callout work, on a rota basis.
Educated to HNC/HND/degree level or equivalent in a technical subject of relevant Engineering / IT discipline, you’ll also need to have a good level of experience in a similar role. You’ll need a working knowledge of Telemetry and remote SCADA technologies and methodologies, as well as an understanding of devices used to control water treatment. An understanding of Microsoft operating systems is essential, as is a good awareness of both physical and IT-related security.
Other key knowledge and skills required for this role include:
• A good knowledge of automation software, specifically Siemens and Rockwell products
• A good understanding of IP networking and routing
• An understanding of communications media
• The ability to record actions and document findings effectively
• The ability to develop a good working relationship with customers at all levels
A full UK driving license is a requirement of this role. An awareness of the regulatory requirements on the water industry would also be an advantage, as would confidence with all forms of IT hardware. You should have the ability to think and act independently, and a tenacious manner when investigating previously unseen problems.
If you’re excited about joining a leading FTSE100 organisation in an exciting period of change, then to apply for this Operational Technology Support Regional Engineer role, please click on the APPLY button below.
Operational Technology Support Regional Engineer job reference number: OLR13420/9894